Freight Policy
Freight Policy
We ship our products to all Australian postcodes. If you have an issue with a delivery to your postcode, you can call us on 07 5445 5693. Please note that all orders require 48 hours to prepare for dispatch.
Estimated delivery times are in the following table.
| Region | Estimated Delivery Times |
| Sunshine Coast | 1-2 days |
| South East Queensland - Gympie to Gold Coast | 1-2 days |
| Brisbane Metro | 1-2 days |
| Far North Queensland | 3-4 days |
| New South Wales - North and Central Coast | 2 days |
| New South Wales Country | 2-3 days |
| Sydney Metro | 2-3 days |
| Victoria Country | 3-4 days |
| Melbourne Metro | 3 days |
| South Australia Country | 3-5 days |
| Adelaide Metro | 3-4 days |
| Western Australia Country | 4-6 days |
| Perth Metro | 4-5 days |
| Northern Territory | 5-6 days |
Final shipping costs will be available in the checkout after you enter a valid Australian postcode. Prices are variable, based on weight and/or dimensions. We have agreements in place with several freight companies to get the best prices for you.Please ensure that your delivery instructions are correct including where goods are to be left if no-one is able to receive them. Re-delivery may incur extra charges.
Once your order has left our warehouse you will be notified by the carrier and you will be able to track its progress. The arrival of you goods will depend on the freight carrier and the location of your address.
If you live locally you may pick up your order from our warehouse if you prefer. Orders can be collected after 11.00am the day following acceptance of your order. Our address is:
35 Hi-Tech Drive, Kunda Park, Sunshine Coast,Qld.
Our opening hours are 9.00am - 4.00pm Monday to Thursday, 9.00am - 3.30pm Friday.
Please note that orders received after midday Friday will begin processing on Monday.