Freight Policy

Freight Policy

We ship our products to all Australian postcodes. If you have an issue with a delivery to your postcode, you can call us on 07 5445 5693. Please note that all orders require 48 hours to prepare for dispatch.

Estimated delivery times are in the following table.

Region Estimated
Delivery Times
Sunshine Coast 1-2 days
South East Queensland - Gympie to Gold Coast 1-2 days
Brisbane Metro 1-2 days
Far North Queensland 3-4 days
New South Wales - North and Central Coast 2 days
New South Wales Country 2-3 days
Sydney Metro 2-3 days
Victoria Country 3-4 days
Melbourne Metro 3 days
South Australia Country 3-5 days
Adelaide Metro 3-4 days
Western Australia Country 4-6 days
Perth Metro 4-5 days
Northern Territory 5-6 days

 

Final shipping costs weill be available in the checkout after you enter a valid Australian postcode. Prices are variable, based on weight and/or dimensions. We have agreements in place with several freight companies to get the best prices for you.Please ensure that your delivery instructions are correct including where goods are to be left if no-one is able to receive them. Re-delivery may incur extra charges.

Once your order has left our warehouse you will be notified by the carrier and you will be able to track its progress. The arrival of you goods will depend on the freight carrier and the location of your address.

If you live locally you may pick up your order from our warehouse if you prefer. Orders can be collected after 11.00am the day following acceptance of your order. Our address is:

35 Hi-Tech Drive, Kunda Park, Sunshine Coast,Qld.
Our opening hours are 9.00am - 4.00pm Monday to Thursday, 9.00am - 3.30pm Friday. 

Please note that orders received after midday Friday will begin processing on Monday.